One of the benefits of choosing Lumension is your peace of mind during and after your implementation. Think of it as an insurance policy. The more you rely on your network infrastructure, the more you’ll appreciate Lumension’s support. Our world class support is responsive, thorough and always focused on your continued success.
Lumension offers two levels of support to meet the needs of your business. Lumension® Standard Support is included in your annual subscription or you can upgrade to Lumension® Premium Support to take advantage of benefits like 24x7 assistance and five free Lumension Training LMS seats. The specific terms and conditions of your level of support shall be delineated in the maintenance and support agreement that you execute with Lumension.
Lumension Standard Support is included with your subscription, or with an active maintenance agreement of all Lumension licensed products. You can speak directly to our support representatives and access our comprehensive knowledgebase.
Mission critical systems require an even higher level of involvement and understanding. Lumension Premium Support offers all the benefits of Standard Support plus 24x7 access to experienced, senior level support engineers as well as free training.
“Before Lumension Vulnerability Management, securing our mobile devices was an organized free-for-all. Without a centralized patching process, we couldn’t keep up with vulnerability patching and software upgrades. Now we have comprehensive, automated vulnerability management for our very mobile organization.”Booz Allen Hamilton
“Lumension Endpoint Security provides a single, seamless view of everything accessing or attempting to access your network through corporate endpoints from a device and application perspective, providing a new level of visibility into your network then was previously possible.”John C. Lincoln Health Network
“Lumension Device Control ensures that no device, unless authorized, can ever be used, no matter how it gets plugged in. Device Control is a really strong, easy to use product which is why Barclays chose this solution.”Barclays
“Once we saw what Lumension Vulnerability Managementcould do we were knocked out by its flexibility and its ability to remotely provide subcategories for different systems. Lumension Vulnerability Management was the only vendor that could do this effectively providing us with the visibility and added security protection we needed.”Australian Defense Force Academy
Bringing Operations and Security together. One partner. One platform. Many solutions.